manwai L asked:


I had a mortgage loan with AmTrust Bank, I sent in a request to have them credit my mortgage payment from my bank account automatically on every 1st of the month. But the thing is, I wasn’t aware that the auto-pay was set up and I set a a check for November 1 (which was sent on October 20th.) And as I mentioned before, I wasn’t aware that the auto-pay was set up, so Amtrust credited another $1200 from my bank account. and now I have made 2 payments for November, but still due December 1 because the mortgage is holding my $ in the suspense accout and would not apply it to the monthly payment. Can anyone advise me what to do? Can I possibly get that extra payment back or what I can do to make them apply that fund to my monthly payment and have the due date bought to Jan. 1, 09 ? please, can someone give me an answer?

Ted